Brand Rebranding
Training Agenda Introduction to rebranding Building a rebranding strategy Implementing change Communicating the new brand Monitoring rebranding effectiveness Case studies and practical exercises Training Overview
Healthcare Team Management Training
Training agenda Developing leadership competencies in the healthcare environment Practical application of situational leadership Tools for effective management and communication Building confidence and decision-making skills
Team Management Workshop
What you will learn Learn and practice situational leadership techniques based on the Blanchard & Hersey model Master employee motivation methods built around an original
Interpersonal Communication Training for Healthcare Facilities
Workshop agenda Improving communication in crisis situations Removing communication barriers and practicing active listening Assertive, honest self-expression: the FUKO and M.O.S.T. models Nonviolent Communication (NVC)
Interpersonal Communication Training
Training agenda Communication theory (Schulz von Thun’s Communication Square) Communication tools (FRIS, DISC, Insights) Active listening techniques Assertiveness Expressing emotions Communication scenario simulations Training Overview
Team Management Training
Training agenda Team management based on the Blanchard & Hersey model Motivating employees Setting goals and ensuring accountability for delivery Time management techniques and task
Sales Techniques Training
Training agenda Sales planning and goal setting Effective communication techniques Identifying customer needs Sales presentation skills Handling customer objections Closing the sale and post-sale follow-up
Patient Rights Training for Healthcare Staff
Training agenda Understanding patient rights Personal responsibility of staff members Building relationships and reducing complaints Professionalism and confidence at work The European Charter of Patients’
Training for Medical Reception
If it’s becoming increasingly difficult to meet patients’ expectations, stress is rising, and your facility is seeing more complaints and negative reviews, it’s worth considering