Training agenda
Course Overview — Team Management in Healthcare Facilities
These workshops are designed for managers, team leaders, supervisors, and coordinators working in a clinic, hospital, or other healthcare organization. Participants will learn practical team management techniques tailored to the realities of healthcare—how to motivate people, build leadership authority, set goals, ensure execution, and delegate effectively.
The training includes hands-on exercises that strengthen day-to-day people management skills, support clear goal setting and accountability, and improve delegation in real workplace situations.
- Format: in-person training delivered at the client’s premises or another location anywhere in Poland.
- Strong focus on building leadership authority and credibility
- Based on Ken Blanchard’s situational leadership approach
- Tailored to healthcare-specific team dynamics in functionally diverse teams (doctors, medical reception/registration, nurses, administration)
- Provides tools for difficult conversations using the M.O.S.T. and FUKO frameworks
- Builds managers’ confidence and addresses common leadership doubts and challenges
- Teaches delegation of responsibility and task assignment with a clear 7-step structure
- Flexible agenda—answers real questions from day-to-day work and current challenges
- Practical exercises that let participants “feel” typical management mistakes and understand their impact on employee motivation (and demotivation)
- Supports honest, healthy manager–employee relationships—because staff turnover most often results from problems along this axis
What participants will learn
- Deliver effective feedback and ensure task execution
- Set and enforce team goals
- Delegate effectively and share responsibility
- Understand personality differences and choose the right motivators
- The leader’s role in shaping the team and the work environment
- Time and task management techniques
- Build authority through clear goals and strong relationships
Benefits for the organization (clinics, hospitals, private practices)
- Lower staff turnover
- Stronger alignment with organizational goals
- Higher motivation and employee engagement
- Better communication and more effective information flow
- A healthier organizational structure and stronger relationships
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Przychodnia Panaceum
Helimed
Muzeum II Wojny Światowej
Kombinat Konopny
Marcol Stomatologia
Supremo
Uniwersytet Mikołaja Kopernika w Toruniu
Primes
Revimed
Wojewódzka Biblioteka Publiczna w Olsztynie
NCM
Eko-Color
Biblioteka Publiczna w Piasecznie
WMBP Gdańsk
NZOZ Stogi
Koszalińska Biblioteka Publiczna
Actavis
Przychodnia Medycyna Rodzinna
Remed Lectus
Stowarzyszenie Bibliotekarzy Polskich
Przychodnia Baltimed
Miejska Biblioteka Publiczna we Wrocławiu
Przychodnia Wassowskiego
ZOZ Wola Śródmieście
Biblioteka Miejska w Łodzi
Wojewódzka i Miejska Biblioteka Publiczna w Rzeszowie
